Greeting Card "Peace and Purity"

Free shipping*

Shipping Information

We offer free delivery options (domestic or international) on any order valued more than NZ$99. We also offer faster international delivery for an extra charge.

New Zealand Domestic Delivery (free over $99)

For NZ delivery we use signature required overnight courier. Delivery timeframe is 1-2 days. We can use non-signature by request.

International Delivery (Free over $99)

We send international orders on tracked airmail. Delivery time is 7-10 days although we have found post Covid parcels can take up to 3 weeks.

We also offer international courier options for an extra charge. Timeframe for International Economy Courier is 2-6 working days. International Economy Courier is tracked and signature required upon delivery.

Missing Parcels

In the unlikely event that a parcel doesn't arrive please let us know and we can look into tracing and recovery.

We stand by all of our orders until they are safely in your hands and will refund or resend your parcel if undelivered.

See also our full shipping information.
No quibbles returns

30 Day Returns Policy

We want you to be fully satisfied with your purchase and will do whatever it takes to make that happen. You can return any order within 30 days for an exchange or a refund, with no reason required (although we will still ask for one so that we can do better next time!).

See also our refunds and returns information.
24-hour dispatch

24-hour Dispatch

In 90% of cases, we dispatch orders within 24 hours.

Please let us know if you have a specific date you need your order to arrive by and we will do our best to make sure it arrives in time.

Special orders such as sized rings may take longer.

Shipping Times

For domestic orders, we use an overnight courier (generally two days).

For international orders, we use NZ Post International Airmail (targeted at ten days but can take up to three weeks). A faster international courier option is also available.

See also our shipping information.
Flexible payments

Flexible Payments

We offer a secure and trusted checkout with a bunch of payment options.

Credit Card

We accept cards from Visa, Mastercard and American Express.

Shop Pay

Pay with Shopify's "Shop Pay". It helps you check out faster by automatically filling in your saved payment and shipping information.

Google Pay

Pay with your digital wallet using Google's fast, simple and secure payment system. Learn about Google Pay.

Paypal

Make your payment using your secure Paypal account. Learn about Paypal

Laybuy

Select the Laybuy payment service and receive your purchase now and then spread the total cost over 6 weekly automatic payments interest free. Learn more about Laybuy

Bank Deposit

Pay directly into our bank account. Just select this option at checkout and follow the instructions. On receipt of payment we'll ship your order.
Give as gift

Sending as a Gift

We can send gifts straight to their lucky recipient with no additional charge. All you need to do is tick the gift wrapping option at checkout and add a card with a message.

Each purchase comes with information about Stone Arrow and a card narrating the story behind the design. Don't worry, we'll make sure to leave the receipt out of the delivery.
Lifetime guarantee

Lifetime Guarantee and Replacements

All Stone Arrow designs have a lifetime guarantee against faulty workmanship. Any product found to be faulty as a result of manufacture can be returned for a full refund or credit (including shipping costs) or exchanged for a new item. This does not include natural wear and accidental damage to a piece of jewellery.

In the unlikely event that there is a defect in your item(s) we will fix or replace them at any time.

Replacements

If you lose or break a single earring, we will send out a match for you! Just take a photo of the remaining earring next to a ruler and email it to us. We'll let you know about any costs involved before sending out any replacements.

NZ Pigeon - Kereru.

There are two species of native pigeon. The NZ Pigeon, known to the Maori as Kereru or in Northland as Kuku or Kukupa; and the Chathman Island Pigeon or Parea. The Kereru are widely found throughout NZ in forested areas, particularly where there is pest control. They have striking iridescent green and bronze feathers with white on their lower chest and under belly. The beat of their wings creates a noisy and distinctive sound which can be heard throughout the forest.

Greeting Card is printed in New Zealand on quality recycled paper.

Local Artist

Local Artist

As an ethical business we believe it's important to support our local community whenever possible. One way we're doing that is by commissioning local artists to develop beautiful new designs that we can add to Nick's existing range of designs.

Once a new design is created we need to find a reliable process to manufacture it. If that proves possible then a single design can work it's way into various pieces of jewellery.
Carbon Positive

Carbon Positive

Stone Arrow is committed to operating as an environmentally sustainable business on an ongoing basis. We're currently undergoing accreditation as "Carbon Positive". Our aim is to be reducing our carbon footprint so that we're giving back to our environment in a positive way.

We have been a finalist in the New Zealand Sustainable Business Network awards three times (including being national runner up twice) in 2013, 2015 and 2019.

We have listed here the practices and philosophies behind our approach to keep everything crystal clear. Please let us know if you see any room for improvement - sometimes little changes can make a big difference.

Recycled Materials

Our reused glass comes from bottles taken from the waste stream.

Our metal supplier provides Stone Arrow with 100% recycled material. We source some copper offcuts from a local plumber when possible.

Electric Car

We have a zero emission Nissan Leaf fully electric car for the commute from home to the gallery.

Courier Bags

We have a label printer for our courier labels and most of the courier bags we send out are old ones turned inside out. We are always on the lookout for more reused bags so get in touch if you have access to any. When we are not able to source enough old bags we use compostable eco bags.

Packaging

All bubble wrap and plastic bags are reused from things sent to us.

Office Paper

Used paper is saved and reused on both sides then shredded and used in our office worm farm, which is great as the worms love it and the vermicast is then used in our garden to grow food. Of course food scraps from our lunches at work also go in there.

Energy Use

We use energy efficient LED light bulbs throughout the Gallery and Workshop and turn off all appliances at night and when not in use.

We don't have a hot water system (apart from the jug for morning tea!).

The Kiln is always fired totally full of earrings (about 30 pairs at a firing) and it is a very small efficient bead making kiln using about as much power as an electric heater going for 1.5 hours. Only a few designs actually use the kiln.

The tumbler is always run full of earrings (several hundred at a time) so the energy cost per unit is tiny.

Website and Server Energy

Our website is kept lean to reduce the energy usage of our hosting provider. We use Shopify ecommerce platform which has carbon-neutral hosting and operations, plus have committed to investing at least $1 million USD each year into carbon sequestration.

Shipping

Jewellery, because of its size and weight, has a very low carbon footprint to transport around the world.
Charities
Supporting Charities
Stone Arrow Jewellery aims to be an ethical company and is happy to support charities with fundraising. We help raise funds for various causes in two ways:

We donate jewellery to be auctioned or offered as fund-raising prizes.

We provide "Donation Codes" so that supporters can donate to causes when they shop.

If you are a charity or community group seeking fundraising ideas then please read more about how we can help.

Supported Charities

Charities and community organisations Stone Arrow has helped in the past include:

Rotorua Community Creche and Kindergarten

Sustainable Backyards Project

World Vision

Ronald McDonald House

Upsidedowns

Antara

Envirohub

Keep NZ Beautiful

Forest and Bird

Christchurch Steiner School

Greeting Card "Peace and Purity"

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Free shipping*

No quibbles returns

24-hour dispatch

Flexible payments

Give as gift

Lifetime guarantee

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Local Artist

Carbon Positive

Charities

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