Shipping Information

 

 

We offer free delivery options (Domestic or International) on any parcel worth more than NZ$99.

International Deliveries.
You can choose to use either International Airmail or International Courier.
International Airmail (NZ Post) is free for orders over $99.
Delivery timeframe for International Airmail is targeted at 10 days but can take up to 3 weeks.
International Airmail is not tracked.
Delivery timeframe for International Economy Courier is 2-6 working days.  International Economy Courier is tracked and signature required upon delivery so is a safer option for orders involving larger amounts of money.
On the unlikely chance that a parcel doesn't arrive please let us know and we can look into options, in most cases we will resend the item free of charge.
International Airmail orders: please wait 3 weeks before contacting us.

Customs and Duty.
You are responsible for all customs, taxes and duty charges relevant to your country.  In our experience for items worth less than $1000NZD no extra charges are incurred.
For New Zealand Domestic customers GST is included in the sale price.

New Zealand Domestic Delivery.
We use CourierPost signature required Eco Trackpacks.
Delivery timeframe is generally 2 days as we are a rural pickup.